Michael Walker, who has been running the Avenue Health practice in Surrey for the last 11 years, found that Trusted Practitioner allowed him to improve his web presence and cut back on his unprofitable advertising.
It’s also been a valuable tool to ensure the practice is delivering a quality service to patients and learning first-hand if there’s a problem as well as if things are going well.
Since starting with Trusted Practitioner, he says, “our phone has been ringing an awful lot”, which he says is a result of the increased credibility that his reviews have given his website.
And with turnover up 25% on the same period last year, he believes it’s a “no brainer” for any business where trust and credibility are vital.